Palm Group Holdings Pty Ltd (ACN 534 035 608) and its subsidiary entities (Boathouse Group or our or we):

• MP Restaurant Goroacen Pty Ltd (654 053 782)
• RB Goraocen Pty Ltd (645 741 706)
• The Boathouse Mona Vale Pty Ltd (674 084 078)
• Patonga Goroacen Pty Ltd (ACN 634 544 264);
• MD Goroacen Pty Ltd (ACN 634 546 517);
• BJ Goroacen Pty Ltd (ACN 634 543 696);
• BB Goroacen Pty Ltd (ACN 634 545 887);
• Home Goroacen Pty Ltd (ACN 634 544 835);
• SB Goroacen Pty Ltd (ACN 600 986 525),

is collectively in the business of the operation of cafés and restaurants, the retail of homewares, the hosting of events, and associated goods and/or services (Services). A reference to the Boathouse Group is a reference to each entity within the Boathouse Group from time to time (including but not limited to the above listed entities) jointly and severally.
This Policy governs how the Boathouse Group will deal with your personal information collected in connection with the Services.
This Policy also applies to Personal Information collected by the Boathouse Group in connection with its website, social media accounts, applications, software, WIFI networks and other technological means (Online Platforms), as well as in connection with any direct communication between you and the Boathouse Group.

By continuing to use the Online Platforms and the Services, you consent to the Boathouse Group using your Personal Information in accordance with this Privacy Policy.

Scope of this privacy policy

1. We understand that when accessing our Services, the privacy and confidentiality of Personal Information (as defined under the Privacy Act) is important to you. That’s why we fully respect your rights to privacy and are committed to protecting the personal and financial details you provide us in line with this Privacy Policy. This Privacy Policy applies to our Services and all individuals who use our Services or whose Personal Information is processed by the Boathouse Group.
2. We are committed to protecting the privacy of everyone who uses our Online Platforms and/or our Services, for them to understand what Personal Information we collect and store, and why we do so, how we receive and/or obtain that information, the rights an individual has with respect to their Personal Information in our possession, and with complying with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth) (Privacy Act) and the General Data Protection Regulation (EU) 2016.679 (GDPR).

The information we collect

We may collect Personal Information that allows us to identify who an individual is and share Personal Information.
The type of information we may collect includes:

• Personal Information - We may collect personal details such as an individual’s name, location, date of birth and nationality allowing us to identify who the individual is;
• Contact Information - We collect information such as an individual’s email address, telephone number, third-party user names, residential, business and postal address and other information that allows us to contact the individual;
• Financial Information - We collect financial information such as any bank or credit card details used to transact with us and other information that allows us to transact with the individual and/or provide them with our Services;
• Statistical Information - We collect behavioral and statistical information about an individual and businesses in connection with the Services and/or the Online Platforms.

Why we collect personal information

3.1. We collect your Personal Information so that we can carry out the following actions:

• to enable you to use our Online Platforms;
• to provide our Services;
• to communicate with you, including about our Services and offers which might interest you;
• to provide you with information or advice;
• to process payments by or to you in connection with our Services;
• to create accounts, tax invoices or receipts;
• to provide your Personal Information to third parties in order for them to supply the Services to you;
• to consider and respond to complaints made by you.

3.2. We may disclose additional purposes for collection of your Personal Information in collection statements at the point of collection.